CRM and Back Office Integration
Significantly improve the service provided to a caller and the productivity of Agents
Afas Profit Online
Any other service
Enrich and enable skype client
with timeline & CRM data.
View the history between the customer and the UCC in the timeline. Watch each contact moment in detail.
Look up CRM cases directly from the Extension Window.
Extent the Extension window further with custom tabs to match to your business.