Extension Window

CRM and Back Office Integration

Significantly improve the service provided to a caller and the productivity of Agents

Extension Window - CRM and Back Office Integration
Extension Window - CRM Dynamics

CRM Dynamics

Extension Window - SalesForce

SalesForce

Extension Window - Afas Profit Online

Afas Profit Online

Extension Window - TopDesk

TopDesk

Extension Window - Service Now

Service Now

Extension Window - Any other service

Any other service

Enrich and enable skype client
with timeline & CRM data.

Extension Window - CRM and Back Office Integration

Timeline

View the history between the customer and the UCC in the timeline. Watch each contact moment in detail.

Cases

Cases

Look up CRM cases directly from the Extension Window.

Tabs

Tabs

Extent the Extension window further with custom tabs to match to your business.