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Visit us at our main office at the prestigious Van Nelle Design Factory , located in Rotterdam

Visit us at our main office at the prestigious Van Nelle Design Factory , located in Rotterdam

We manage Real-time Dialogues between people, devices and things

We manage Real-time Dialogues between people, devices and things Anywhere365

We manage Real-time Dialogues between people, devices and things

New Anywhere365 Contact Center 4.0 now available! All new role models are supported.

Anywhere365 Social Reception Attendant 4.0 Now Available!

Anywhere365 Social Reception Attendant 4.0 Now Available!

Anywhere365 Wallboard 4.0 Now Available!

Anywhere365 Wallboard 4.0 Now Available!

Anywhere365 manage the communications where GRIDCHAT app displays the presence. Now Available for IOS, Android and Windows phone

Anywhere365 manage the communications where GRIDCHAT app displays the presence

Now Available

Workstreampeople is the developer and supplier of the Anywhere365 Unified Contact Center

WORKSTREAMPEOPLE is the developer and supplier of the Anywhere365 Unified Contact Center for Skype for Business and Microsoft Lync. As an Independent Software Vendor, we continuously invest in improving and developing our solution. The Workstreampeople solutions enable organizations to improve their business results and enhance their operational efficiency.

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Dialogue Management for the Business Enterprise

We manage real-time dialogues for Skype for Business and Lync


Anyone can be part of your Unified Contact Center , either inside or outside your organisation, despite of any location: your contact Centre is a virtual organisation that can run anywhere. All you need is a Lync or Skype for Business account, and even any federated Lync/S4B user can be part of your support or sales channel. Incoming calls, chats, whatsapp messages, etcetera can be routed to the best agent based on business rules like skill, skill level, time zone or location making sure your customer will be routed to the best agent.

  • Skype for Business and Lync

    Work Management based on Skype for Business / Lync for all kind of content – real time voice included.

  • Right work to the right person

    Distributes the right work to the right person, based on skill, presence, location, part of the day etc.

  • Toast Notifications

    Provides the Skype for Business / Lync toast to deliver the work activity.

  • Real-time Wallboard

    Provides real-time visibility work item status on a Wallboard.

  • Real-time Reporting

    Real-time and historical reporting using data mining techniques, enabling comprehensive Business Intelligence.

  • Federation

    Deliver work items to team members and groups of people within your company, or extend your work management with partners and even customers based on federation.

When replacing legacy PBX, Microsoft Lync or Skype for Business will be the first alternative, because it provides a flexible, low-cost communications platform that scales with the needs of your organization. Besides all the extra functionality the combination MS Lync & ANYWHERE365 has to offer, all PBAX features, such as, such as hunt groups, chef-secretary or ….., can be replaced by the combined platforms.

With ANYWHERE365 there is no reason to not migrate to Microsoft Lync or Skype for Business!

  • Skype for Business and Lync

    Work Management based on Skype for Business / Lync for all kind of content – real time voice included.

  • Right work to the right person

    Distributes the right work to the right person, based on skill, presence, location, part of the day etc.

  • Toast Notifications

    Provides the Skype for Business / Lync toast to deliver the work activity.

  • Real-time Wallboard

    Provides real-time visibility work item status on a Wallboard.

  • Real-time Reporting

    Real-time and historical reporting using data mining techniques, enabling comprehensive Business Intelligence.

  • Federation

    Deliver work items to team members and groups of people within your company, or extend your work management with partners and even customers based on federation.

Since we believe that Anybody could be a Contact Center, the Reception (or secretariat) is a Role Model of a Contact Center. For that reason we developed a Reception Attendant Console from a user friendly perspective, and support all features that a reception needs, queue, visual transfers, drag/drop, swipe or touch (Windows tablet version). Furthermore Exchange Calendar integration for availably. Also transfers can be made to groups (UCC’s) in order to make, ‘functional transfers’ possible if the Anywhere365 UCC platform is available for departments and functional groups.

  • Skype for Business and Lync

    Work Management based on Skype for Business / Lync for all kind of content – real time voice included.

  • Right work to the right person

    Distributes the right work to the right person, based on skill, presence, location, part of the day etc.

  • Toast Notifications

    Provides the Skype for Business / Lync toast to deliver the work activity.

  • Real-time Wallboard

    Provides real-time visibility work item status on a Wallboard.

  • Real-time Reporting

    Real-time and historical reporting using data mining techniques, enabling comprehensive Business Intelligence.

  • Federation

    Deliver work items to team members and groups of people within your company, or extend your work management with partners and even customers based on federation.

Are you sure your contact centre is effective, efficient and treating your customers fairly? ANYWHERE365 is a flexible and scalable platform that can be folded to any contact centre situation and beyond, so serve your customers best by providing newest technology, best practices, business intelligence and Data mining technologies. Everything is focused on enabling efficient and productive dialogues to take place between people, your company and customers and groups of people.

  • Skype for Business and Lync

    Work Management based on Skype for Business / Lync for all kind of content – real time voice included.

  • Right work to the right person

    Distributes the right work to the right person, based on skill, presence, location, part of the day etc.

  • Toast Notifications

    Provides the Skype for Business / Lync toast to deliver the work activity.

  • Real-time Wallboard

    Provides real-time visibility work item status on a Wallboard.

  • Real-time Reporting

    Real-time and historical reporting using data mining techniques, enabling comprehensive Business Intelligence.

  • Federation

    Deliver work items to team members and groups of people within your company, or extend your work management with partners and even customers based on federation.

Your website is a contact centre that provides an extra communication channel on top of existing entries to your customer support or sales department to answer questions or follow up new business. Since most customers will browse to your website before starting up communication, why not bringing communication closer to the customer. ANYWHERE365 provides the possibility to integrate communication into your website, by offering chat, video chat or call me back functionality, without having Lync or Skype for Business installed on the machines of your websites visitors.

  • Skype for Business and Lync

    Work Management based on Skype for Business / Lync for all kind of content – real time voice included.

  • Right work to the right person

    Distributes the right work to the right person, based on skill, presence, location, part of the day etc.

  • Toast Notifications

    Provides the Skype for Business / Lync toast to deliver the work activity.

  • Real-time Wallboard

    Provides real-time visibility work item status on a Wallboard.

  • Real-time Reporting

    Real-time and historical reporting using data mining techniques, enabling comprehensive Business Intelligence.

  • Federation

    Deliver work items to team members and groups of people within your company, or extend your work management with partners and even customers based on federation.

See all your unlimited possibilities when using Anywhere365

Due to its design philosophy, the versatility of Anywhere365 Unified Contact Center for Skype for Business and Lync is limitless, so your implementation is only bound by your own imagination